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Sales

The MNTD Hotspot

  • Can the hotspot switch frequency for my region?
  • Do you have a data sheet for the hotspots?
  • What type of antenna ships with the hotspot?
  • What's included in the Goldspot or Blackspot hotspot packages?

MNTD Questions / Miscellaneous

  • Do you have distributors?
  • If I purchase a MNTD. hotspot from a third party marketplace, will I get support?
  • How to Report Scam or Fraud?
  • Goldspot VIP Discord and support
  • Is it okay to purchase from eBay?
  • I ordered a RAK hotspot from Cal-Chip why are you now selling as MNTD?
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Order Payment / Returns

  • Which payment methods do you accept?
  • What is your return policy?
  • Are you accepting resellers? I'd like to place a large order.

Order Confimation / Tracking

  • I haven't received the tracking number yet
  • My order was cancelled, but I don't understand why?
  • I received an email asking for more details about my order, is this genuine?
  • I did not received an order confirmation email

Shipping

  • My shipment status tagged delivered but I haven't received my package yet
  • When will I receive my order?
  • Can I provide my own shipping carrier?
  • I received a tracking number, but my MNTD Hotspot has not been delivered yet. Can I apply for a refund?
  • Where are you shipping to?
  • How long do orders usually take until they are shipped?
MNTD.