Sales

The MNTD Hotspot

• Can the hotspot switch frequency for my region?
• Do you have a data sheet for the hotspots?
• What type of antenna ships with the hotspot?
• What's included in the Goldspot or Blackspot hotspot packages?

MNTD Questions / Miscellaneous

• Do you have distributors?
• If I purchase a MNTD. hotspot from a third party marketplace, will I get support?
• How to Report Scam or Fraud?
• Goldspot VIP Discord and support
• Is it okay to purchase from eBay?
• I ordered a RAK hotspot from Cal-Chip why are you now selling as MNTD?

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Order Payment / Returns

• Which payment methods do you accept?
• What is your return policy?
• Are you accepting resellers? I'd like to place a large order.

Order Confimation / Tracking

• I haven't received the tracking number yet
• My order was cancelled, but I don't understand why?
• I received an email asking for more details about my order, is this genuine?
• I did not received an order confirmation email

Shipping

• My shipment status tagged delivered but I haven't received my package yet
• When will I receive my order?
• Can I provide my own shipping carrier?
• I received a tracking number, but my MNTD Hotspot has not been delivered yet. Can I apply for a refund?
• Where are you shipping to?
• How long do orders usually take until they are shipped?