If I purchase a MNTD. hotspot from a third party marketplace, will I get support?

To all our valued friends: MNTD. Hotspots are sold exclusively by MNTD and RAKwireless and buying from unauthorized resellers or online marketplaces always carries a risk to the buyer and we don't recommend it. We will only process requests (such as replacements) that will be made by the person who placed the order with us.