Below are examples of common error messages and their solutions.
Please Try Again
“Hotspot miner is waiting to start. Please try again in a few minutes.”
See:
Hotspot not found on Onboarding Server
"Unable to add hotspot. Please contact your Hotspot manufacturer for next steps."
See:
Onboarding Error: Shocked Face with Exploding Head
"Unable to find hotspot in the Onboarding Server. Please contact the Hotspot manufacturer for next steps."
See:
Failed Transaction
“Unable to Add Hotspot Xxxxx Xxxxxxx Xxxxxxxx for reason {invalid, wrong_txn_fee}.
Please try again.”
See:
Error
“There was an error constructing the Add Hotspot transaction. Please try again.”
See:
something went wrong
“Characteristic xxxxxx-xxxx-xxxx-xxxx-xxxxxx read failed for device xxxxxx-xxxx-xxxx-xxxx-xxxxx and service xxxxxx-xxxx-xxxx-xxxx-xxxxxx”
Record your seed phrase and reinstall the Helium app.
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See:
Updated