Hotspots being Relayed are not directly connected to the internet, but through another Hotspot on the network, this can prove detrimental to your hotspot’s performance.
To resolve this, we need to open TCP Port 44158. This is done by adjusting your network's router settings. If you are unsure how to do this, please look at https://portforward.com/, where you will find guides for many of the most common router types.
A quick and easy way to see if you have stopped being relayed is to head over to the community-created tool https://helper.bfgneil.io/ and check the “NAT type” of the hotspot to make sure it does not say “symmetric”.